Phoenix: Work on the Next Generation Human Resources and Pay System is Underway

Fellow members,

Earlier this year, in its 2018 Budget, the federal government announced its intention to replace the catastrophic Phoenix pay system with a new, functional alternative. This is being done under the leadership of Alex Benay, the Chief Information Officer of Canada. The procurement process was launched in August and the government met with industry representatives and potential vendors in the Fall. At the same time, work continues on the ongoing “stabilisation” of Phoenix, as tens of thousands of public servants continue to experience serious pay errors under the current system.

What’s different about the proposed new system?

According to the government, the new system must integrate HR and pay services.  It must be mobile, accessible and available 24/7.  Users, including employees, must be involved at all stages of system design, development and implementation. Strong governance and direct accountability are to be in place to address the yawning gaps that plagued Phoenix on those fronts. The government also promises an “agile” process, and a readiness to change course when necessary.

I want to assure you that I will be holding the government to its promise of ongoing consultation with bargaining agents in all phases of the development and implementation of the Next Generation Human Resources and Pay System. Our collective membership, and Canadians as a whole, simply cannot afford another fiasco like Phoenix. 

I am pleased that so far, the government has stuck to its word and has actively engaged us in this process.  In this regard, in addition to my work on the Joint Union-Management Consultation Committee (UMCC) on Phoenix, I have recently taken on the role of Co-Chair of the Next Generation HR and Pay Joint Union-Management Committee, which draws on subject matter experts from the government and the bargaining agents to work together to oversee the procurement and implementation of a new pay system.

The government has indicated that it plans to have a formal proposal in place on the successor to Phoenix by Spring 2019.  We are closely monitoring the situation and I will continue to update you on the rollout of the “Next Gen” as more information becomes available in the months ahead.

Better Together!

Debi Daviau,
President


6 October 2017
Radio-Canada and the CBC have reported this week that Phoenix was “doomed from the start.” The reason? The business case prepared in 2009 under the previous government “lacked proper risk analysis and was politically motivated.” In the words of former parliamentary budget officer Kevin Page, “You look at this business case, you can drive trucks through some of the holes under the risk analysis.”

3 October 2017
In light of the Phoenix fiasco and as part of a commitment made to bargaining agents to make it easier for their members to obtain information about their pay, Public Services and Procurement Canada (PSCPC) has just released its Pay Bulletin for September.

2 October 2017
The Institute has just filed two new policy grievances on Phoenix-related issues, accusing the Treasury Board of failing to implement the terms of the AV and SP Group collective agreements within the specified timeframe (120 and 90 days respectively).

29 September 2017
While much has been reported about the impact of the Phoenix pay system on current federal employees, comparatively little has been said about the harm done to retirees.

21 July 2017
Recently, I sent an opinion piece to the Globe and Mail about our members’ ongoing problems with the Phoenix pay system and what I consider to be one of the root causes of the debacle: outsourcing.

12 June 2017
The recent recommendations of yet another consultants’ report on Shared Services Canada (SSC) demonstrate that, when it comes to federal government outsourcing, there’s no shortage of private sector advice.

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