The Professional Institute of the Public Service of Canada
The Professional Institute of the Public Service of Canada
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Communications Coordinator

Internal/External

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Division: Public Affairs and Member Services

City: Ottawa, ON

Type of position: hybrid with office

Job Term:  Permanent Full-time (35 hours per week) 

Eligibility: Applicant must either be a Canadian citizen or a resident eligible to work in Canada

Union: IAM local 3011

Competition: 25-35

The Professional Institute of the Public Service of Canada, a national union representing over 70,000 professionals and scientists throughout Canada, requires a bilingual Communications Coordinator for its National Office in Ottawa.

PIPSC/IPFPC is committed to building an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our goals and objectives. We are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their gender, age, religion, race, ethnicity, and nationality, particularly equity deserving groups, such as members of the IBPOC, 2SLGBTQIA+ communities, and people living with disabilities. 

All qualified candidates will be considered; however, in support of achieving a diversified workforce we encourage applications for this opportunity from candidates belonging to one of the employment equity groups: Indigenous peoples (First Nations, Metis or Inuit), peoples of colour or persons with a disability.  Consideration will be given to a qualified candidate who, at the time of application, voluntarily indicates being part of these groups.

What can I expect to do in this role?

Under the supervision of the Director of Public Affairs and Member Services and the functional supervision of the Team Lead, Education and PIPSC Connect (EPC), the Communications Coordinator supports the development and execution of communications strategies that enhance the Institute's image, promote its mission, and engage members. This role includes creating, editing and distributing content across multiple platforms. The Communications Coordinator plays an important role in ensuring coordination in the implementation of digital communications strategies.

Primary responsibilities:

  • Coordinates the design, production, translation, printing and publishing of communications and graphic design products.
  • Assists in writing and building digital communications products including emails, newsletters, social media posts, web forms, etc.
  • Copy-edits and proofreads communications products for internal and external audiences.
  • Works with other team members to create, calendar, email content, and communication content promoting announcements, programs and engagement opportunities. 
  • Collaborates with other team members, creates and implements digital/social media ads to build a wide audience of members and external stakeholders. 
  • Provides regular reports on ad performance. 
  • Triages and responds to member inquiries and requests from various channels; promotes engagement and audience growth on digital platforms. 
  • Tracks and analyzes social media and paid advertisement metrics.
  • Assists in setting and ensuring key performance indicators (KPIs) are met and creates internal reports on fulfillment of goals. Recommends improvements and enhancements to future work. 
  • Participates in the organization of the communication team projects and products including maintaining filing systems, databases and archives.
  • Assist with the research and reviews the latest developments in engagement strategies, email best practices, and analytics. 
  • Participates in multi-disciplinary teams assigned to special projects and works collaboratively with staff, elected officials and others.
  • May be requested to undertake other related duties on a periodic basis.

Knowledge and Experience Requirements 

Education:

  • Completed a two (2) or three (3) year community college program in Journalism, Media Studies, Public Relations, Business or Communications
  • One (1) to three (3) years of progressive and related experience in the communications’ environment and or in the implementation of the communication plan,  writing, editing, and working with web, social media and associated systems, or an equivalent combination of education and experience. 

Language requirement:

  • Fluency in both official languages (French and English) is required

Skills and experience required:

  • Knowledge of best practices in digital writing and communication.
  • Ability to assist in the development of digital content and engagement opportunities for a variety of audiences.
  • Ability to report and clearly communicate results to the team and suggest methods to increase engagement.
  • Excellent writing and editing skills in both French and English
  • Flexibility and ability to multi-task with continually changing timelines and priorities. 
  • Excellent time management, organizational skills and is process oriented and efficient. 
  • Interest in the latest developments in web, news, and social media. 

Compensation Package

  • Salary Range: $65,679 to $82,098(G3)
  • Group Benefits (Health, Dental, Life Insurance, Disability Insurance)
  • Defined Pension Plan
  • Vacation (4 weeks/year) and other generous paid leave
  • Paid time off from December 27th to 31st

Note 

This unionized position is open to all interested parties. Preference will be granted in accordance with the Collective Agreement for the IAM local 3011 bargaining unit.

How to apply

Applications must be submitted by email to staffingofficer@pipsc.ca, no later than 4:00 pm (Est) June 17, 2025. Please include Competition #25-35 in the subject line.

Submit a cover letter and resume tailored to the qualifications outlined in the job posting. Your documents should include specific examples that clearly demonstrate how you meet the requirements of this position, as your application will be evaluated based solely on the information provided.

If you require accommodation for a disability during the recruitment process, please contact us with our details. Our Staffing team will respond within 48 hours, and all information related to accommodation requests will be handled confidentially.

We are committed to creating an inclusive, psychologically safe, harassment-free, and accessible work environment, starting from the recruitment process.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.